Change how NTE is handled in RFS and GE
Change the way NTE works. At this time RFS just prevents a tech from departing a SO that is over a NTE. We have asked to change it so you can not add anything to a service order that would take it over the NTE.
Reason is the NTE is in place to keep a service order from exceeding a certain dollar amount. So A tech should not be able to add time or parts to a work order if it goes over the NTE. Same for office personal in GE. They should not be able to order parts on a SO if it is going to take it over the NTE.
Having the NTE stop the last transaction of SO is not helping us very much.