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Removal of the payment screen in XRFS if a WO is Complete
We would like an option for there to be no payment screen if a tech is on a WO that is complete.0 Needs review
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Option to see Est Details in XRFS on WO with Service Type
When a work order is "Service" type, we would still like the ability to see Est Details.0 Needs review
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Ability to See Closed/Billed Jobs in Today's Schedule
We would like the ability to see closed/billed jobs in Today's Schedule, even if the techs cannot edit them. The techs have the ability to view closed jobs in Customer Lookup but they often forget the customers name or address but they will rememb...0 Needs review
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Customer Equipment, would like for the field technician to be able to see quotes created from the field in the work order history of equipment.. At this time you only see work orders. There could be current quote outstanding for unit. 95% Dispatcher only know that it is a reach in cooler down and no history search can be done on the front end.
No description provided0 Needs review
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Stocking Location Change
When you are searching parts in RFS. My Truck is the default stocking location for that employee. Which is correct.You also have the option to choose which other stocking locations a tech can choose from.Currently if you search and item and click...0 Needs review
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Ability to See Customer Notes in Customer Look Up
Currently in XRFS, in Customer Lookup you can see Work Order notes. See "WONote" attachment as to what notes you can currently see.Fixed Assets would like the option to view Customer Notes when looking up a customer.See "CNNote" attachment for the...0 Needs review
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Ability to Zoom on OpenEdge Window
Simpson Air would like the ability to zoom in the OpenEdge window.0 Needs review
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Commercial Kitchen Services - Changes on RFS WO from Vision Not Saving - Must Do a "save as" and attached from Vision to WO
Spoke to Mike (dispatcher #119) on this matter - in S2K you were able to manipulate a WO after it was completed and signed from RFS tablet. You were able to open attached WO from S2K - make changes on notes, register and labor and click save - an...0 Needs review
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Additional Titles on RFS Signature Page
Currently in RFS there is have Owner, Assist Manager, Manager as options for title on signature page. I would like to see if we can add a "Company Employee" option to this list. Reasoning being that sometimes our tech ends up signing the work orde...
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Needs review
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Ability to make photos mandatory on a WO in RFS
No description provided
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Needs review