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RFS Workflow Inprovement
Create a workflow for creating WO's. Having to return to the home screen after entering labor and Work Order Notes is tedious. Our techs enter labor, enter notes, and then "Checkout" after jobs. Why cant the system automatically bring them to the ...0 Needs review
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Ability to See Tax on Status Screen
I noticed that on the tablet there is nothing that shows the work orders tax status. All they can see is the tax amount on the check out form. On the Status Page there should be something somewhere that shows what the work order is set to tax as ...0 Needs review
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Add Pictures
We would like to be able to add pictures under the equipment. For example during PM we would like to attach picture under equipment for that task.0 Needs review
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Ability to See Closed/Billed Jobs in Today's Schedule
We would like the ability to see closed/billed jobs in Today's Schedule, even if the techs cannot edit them. The techs have the ability to view closed jobs in Customer Lookup but they often forget the customers name or address but they will rememb...0 Needs review
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Ability to Disable Warehouse Tab in RFS
We only allow our techs to pull from there truck stock.We would like the ability per tech to disable the Warehouse tab in RFS.Currently with the Warehouse tab, techs can see EVERY stocking location but can only pull from whatever they have access ...0 Needs review
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Ability to Hide Notes from RFS
We would like the ability to hide Work Order Notes from our tech in RFS.We sometimes have work order notes that the techs do not need to see.An option similar to Work Order Attachments where we can check a box called "RFS Viewable" would be very h...0 Needs review
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Force Reset Database on Ver. 20.03.011
The pros will outweigh the cons if you could just force a "reset database" every week on the RFS App. Techs cannot remember to do this on their own. We are looking for automation and it is better to have the App updated weekly than to deal with da...0 Needs review
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Mandatory Timestamps
We would like the option PER tech to have the ability to make timestamps in XRFS mandatory(Acknowledged, Travel, Start).0 Needs review
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Air Comfort Refrigeration Suggestion - QR Code Scanner
I received an enhancement request from Anthony Spadaro, owner of Air Comfort Service Corp and Air Comfort Refrigeration Corp, with regards to adding a feature to XRFS.The request is that a QR code scanner be added to the Status Screen interface so...0 Needs review
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NTE/Fixed Price Jobs
When calls go over the NTE that has been entered into the system, it turns the call into a fixed price job. This can't happen. If jobs exceed the NTE, nobody should be allowed to enter anything until the NTE is changed by the office.0 Needs review