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Create a note on items to show that an email was sent
Anytime Vision sends an email, please create a system generated note on that item stating the email was sent. Example: Work order quote is created and I hit send on the work order to email to customer. Create a note on that work order stating the ...0 Needs review
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Prevent techs from editing Serial Numbers
Would like to prevent techs from editing/creating new serial numbers, unless they are a lead tech. Duplicate serial numbers are sometimes created because the tech can't find the correct serial number in the first place.0 Needs review
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Ability to send images from GE and RFS via MMS.
Want GE/RFS to be able to send a text with a pic of the technician to the customer when the tech begins travelling on the service order for the customer.0 Needs review
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Process to close calls
Request to create a function that will close all Emergency Calls with the SA Status is Renewed or Expired.0 Needs review
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RFS Tablet / Moving SO Status of Departed Calls to CONT when Scheduled Call in CONT
When selecting Cont on departing calls it shows up as Completed s/o 30867 was selected each time it was departed as Cont and it went to Comp status.In the past we never changed the SO status and just would hit the CONT Status option on the confir...0 Needs review
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Allowing Cut and Paste in Master Forms.
Request to have Master Forms have the ability to Cut and Paste info into fields.0 Needs review
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Visual verification of which calls RFS has downloaded the data locally for.
Some users have "Download all Calls" turned on but when they log in for the day, they no longer see all the calls in their Revised Call Queue (Even though this should never have been a place to verify that the device has downloaded call informatio...0 Needs review
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When entering a PUPB labor line, have the option to copy that to additional jobs
We could make it easier for techs who are picking up parts for numerous jobs, to copy the PUPB (pickup parts) labor line they enter to multiple jobs, instead of having to add it to each job individually. Possible solution being a new field when p... -
Add CC on hand information to RFS status tab under or next to "Terms"
When a tech is going out on a job for a customer that has a Credit Card on file, they would like to be able to see that there is currently a credit card on file and not just that the terms are CC. We were thinking this would be helpful and could b... -
Add WO # Information to "Another Dispatch Call Exists. Please Complete that Call" error message
When trying to start a WO when another WO is currently started you get an error message stating "Another Dispatch Call Exists. Please Complete that Call". This is so you can go into that other open call and suspend it, so you can start another on...