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Improved User Interface for RFS
Creating a simplified, user-friendly interface that would allow techician's to complete their work faster.0 Needs review
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Integration with ProfitRhino
Allow for technicians to access & add ProfitRhino while out in the field. -
Admin Logic for Dispatch of Service Agents
We need to build a logic administration page that will allow a manufacturer to apply different rules for automatically selecting service agents for service orders. Some of the rules would be, Rating, Certifications, Distance, Rate, How many Servic...0 Planned
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Add Survey Feature
Add Survey feature that will send a Survey to the customer of the Equipment after the Service Agent submits the claim. The results of the Survey will increase or decrease the Service Agents ratings. -
Add File Room option for Quick Checks
No description provided0 Needs review
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Define which techs NOT to send to a Customer Site
Have had instances where a customer does not want a particular technician to be assigned to their location in the future. There is no way to define this in GE and NOT show that tech. Have to keep manually remember or keep in a note somewhere and h... -
User defined statuses in Fleet Maintenance
Would like to define my own statuses for vehicles in FM. Examples: Sold, On Order, etc, as I both lease and purchase vehicles for the company. -
Check if Claim Exists
A feature that will combat the creation of duplicate claims. This feature would check the serial number of the new claim being created to see if the manufacturer created one already or if there was an existing OPEN claim already and display it to ... -
Add Walk through screens to help us navigate
Add Walk through screens to help us navigate -
Techs Able to Post Payment in RFS
Hey there!Our technicians are able to post payment on RFS to an SO -- is there a way we can turn this feature off?Thanks!Bradley,The Support Team has this ticket in queue and will provide you with an update after review.Hey Brad,Unfortunately the...0 Needs review